Shipping Policy
Your Order, Our Priority — Delivered with Care.
At Zayvune.com, we believe your shopping experience should be simple, convenient, and reliable. We carefully pack every order and work with trusted delivery partners to ensure your products reach you safely across Bangladesh.
Delivery Coverage
We currently offer delivery services across Bangladesh, including Dhaka, nearby areas, and most districts nationwide.Delivery availability may vary depending on the location and courier coverage.
Delivery Time
Our estimated delivery time is:Inside Dhaka: 1–3 working days Dhaka Suburbs & Nearby Areas: 2–3 working days Outside Dhaka: 3–5 working daysPlease note that delivery times are estimates and may vary due to weather, public holidays, courier operations, traffic, unexpected circumstances, or other factors beyond our control.For special campaigns, holidays, or high-order periods, delivery may take a little longer.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for eligible delivery locations across Bangladesh.For COD orders, you can pay the order amount to the delivery partner when receiving your parcel.Please keep the required amount ready to ensure a smooth delivery experience.For certain locations, products, promotional offers, or special orders, advance payment may be required.
Order Tracking
Once your parcel is dispatched, we may provide you with a tracking number or tracking link, depending on the courier service used.You can use the provided tracking information to check the current status of your order.If you have any questions regarding your parcel, please contact our customer support team with your Order ID.
Order Processing & Confirmation
After placing your order, our team may contact you by phone or message to confirm your order and delivery details.To avoid delivery delays, please provide:Full Name Active Phone Number Gmail / Email Address Complete Delivery Address Area / Thana District Any necessary delivery instructionsOnce your order is handed over to the courier, you may receive a tracking number or delivery update.
Order Tracking
Once your parcel is dispatched, we may provide you with a tracking number or tracking link, depending on the courier service used.You can use the provided tracking information to check the current status of your order.If you have any questions regarding your parcel, please contact our customer support team with your Order ID.
Delivery Delays
Although we always try our best to deliver your order within the estimated timeframe, unexpected delays can sometimes occur due to:Heavy traffic Weather conditions Public holidays Courier operational issues Incorrect or incomplete address Unexpected events or circumstances beyond our controlIf there is a significant delay, our team will try to assist you with the latest available delivery information.
Delivery Charge
Delivery charges depend on your delivery location, parcel size/weight, and the applicable courier service.The applicable delivery charge will be shown during checkout or communicated to you before order confirmation.No hidden delivery charges will be added after your order is confirmed.
- Our Promise
A Smooth, Secure, and Convenient Delivery Experience
At Zayvune.com, we are committed to providing a smooth, secure, and convenient delivery experience.
We carefully prepare and pack every order before dispatch and work to get your favorite products to your doorstep safely.
Zayvune.com
Fashion - Bags - Accessories
